Return Policy

Last Update September 19, 2019

- PURCHASES FROM ROMANBOOTS.COM

Thank you for purchasing your new boots from Romanboots.com. Be sure to read this notice regarding our return policy before wearing your new boots.

Always try on your new boots indoors and test wear them only on carpeted or clean, smooth surfaced floors. We cannot accept back boots that have visible scuffs or that have been worn outside.

You should know within a few minutes whether or not the boots fit you comfortably. If not, you might want to try them on with a different pair of socks or at a different time of day.

- RETURN SHIPPING

We offer free returns on any product that doesn’t fit or factory defect! Offer valid in the contiguous U.S. only.

Send Returns-to:
Roman Boots LLC
9333 SW Loop 410 San Antonio, TX 78242

Please allow 5-7 business days from receipt at our warehouse for your return credit to be processed.

- HOW DO I GET A RETURN LABEL?

You can use the pre-paid shipping label included with your order to mail your package back to us! We’ll send you a notification as soon as your refund has been processed, or your requested exchange is on its way.

Please include: